Archive for July, 2009

Startup Tip #2: Have Selective Hearing

July 23rd, 2009

selectivehearing

Any good entrepreneur will bounce venture ideas off of many different people, just to get some unbiased feedback. We often ask family members, friends, co-workers, and others if they think our ideas will succeed.

Yet, we sometimes need to take the feedback of others with a grain of salt. Is it ever okay to disregard the opinions of people that say our idea won’t work?

Do Fortune 100 CEOs use Social Media?

July 22nd, 2009

Twitter

With the advent of Twitter and the continual ascent of Facebook, corporations are being forced to pay attention to social media. Most corporations in the Fortune 100 have some sort of strategy that they employ to make use of the social media craze.

A recent study done by UberCEO gives a great insight into how many of the Fortune 100 CEO’s actually embrace social media themselves.

Startup Tip #1: Have Unscalable Customer Service

July 16th, 2009

customerservice

Superb customer service in the early stages of a company accomplishes two goals: it surprises the customer, and helps you learn more about your target market. You can blow your old, crusty competitors out of the water by adding a few personal touches here and there to your customer service experience.

Even if this customer support can’t scale as your company grows, that’s okay: there are great benefits available to you. We talk about some of those benefits in this article.

Review: Doorbell CRM

July 15th, 2009

Picture of Doorbells

Customer relationship management software (CRM for short) seems to be a dime a dozen these days. Companies have all sorts of software options for managing their contacts — from desktop applications to web applications, free software to pay software. Yet, most CRM software seems to be bloated with unnecessary features and difficult to use.

That’s when we found Doorbell. Doorbell takes a simple, uncluttered approach to managing your business contacts.

The 1 Video You Must Watch On Blogging

July 15th, 2009

Tim Ferriss

This is one of the most helpful videos on blogging strategy (especially for business minded people). You might recognize Tim Ferriss as the author of “The Four Hour Work Week.” He is not by any means a “techie”, but has somehow managed to garner a lot of fantastic tips through managing his own blog.

Two Secrets to Online Business Success

July 14th, 2009

Field of Dreams

When putting up a website, most small business owners place their faith in the adage, “if you build it, they will come.” That saying may have been true in the old days of the Internet, but not anymore; competition among businesses online has gotten to be too great over the years. A plain old informational website just doesn’t cut it anymore.

In this article, we talk about two important secrets that will help your business’s website succeed online.

Twitter for Business: 10 Case Studies

July 6th, 2009

twittercomic

Hundreds of big-name companies are utilizing Twitter to improve customer service, monitor brands, and even establish personal relationships with customers. But what is the secret to these companies’ success?

Learn how to better utilize Twitter for your business as we examine ten of the best (and worst) corporations on Twitter.